usertesting: the human insight platform

View all platform capabilities. With all the tools needed to build and manage custom studies, UserTesting Insight Core makes it easy to create powerful, tailored tests from scratch. Recruit for and schedule live interviews in less than a day with Live Conversation.

Ask open-ended questions, follow-up on important points, and get deeper insights with the ability to talk to your customers via live video. Learn more about Live Conversation.

Intro to UserTesting

Great experiences are measurable. Our test analytics help you quantify those experiences using multiple choice questions, written responses and rating scales. A how-to guide to help teams structure and scale customer research resources within their organization.

Common use cases and stories of how our customers have used the UserTesting platform to gather fast and relevant human insights. Platform Human Insight Platform Scale human insights across all your teams. Insight Advanced physics experiments Get feedback on any experience with custom test creation.

Product Insight Get quick answers to critical product development questions. Platform capabilities Target your audience Connect with your exact customers Engage and empathize See, hear, and talk to your customers Discover insights Uncover insights about any experience Share learnings Share key insights across your organization View all platform capabilities.

Adding user tests to your agile process Get practical tips on integrating user tests into an agile development process. Download the 7th annual CX Industry Report to learn more. Insight Core. Request Trial See Demo. Customer Research Tools Create any study from scratch to see, hear and talk to customers for:.

Learn more about: UserTesting Panel. Speak to your customers live with same-day video interviews Recruit for and schedule live interviews in less than a day with Live Conversation. Manage all your tests with an integrated dashboard Great experiences are measurable. Helpful resources. Follow us:. Request Trial.Get an intro to UserTesting's capabilities and learn how fast human insight helps you create better experiences. Back to Catalog View Results.

Courses Lessons. Intro to UserTesting Get an intro to UserTesting's capabilities and learn how fast human insight helps you create better experiences. Get a quick overview of the solutions UserTesting offers. Insight Core Product Insight Beginner. Learn how to use Insight Core with this hands-on course to learn its key features and capabilities.

Learn how to interpret and share results from Insight Core to tell a compelling customer-experience story. Learn techniques for writing screeners for your test.

Learn how to find and recruit participants who will get you the actionable insights you need.

usertesting: the human insight platform

Master key strategies and best practices for comparing two or more designs, concepts, and websites. Learn how to get the most out of your customer interviews with these tips and best practices. Learn how to effectively leverage both quantitative and qualitative insights from your studies. This course provides guidelines for the number of participants to include in a test, as well as considerations for determining whether that number is right for your test.

Learn how to point your test to specific UserTesting panelists. Test two different designs by using the Balanced Comparison function in Insight Core. Learn what test plan templates are available in Insight Core and get started using them. Learn how to leverage an existing test or a test draft when creating a new test in Insight Core. Learn how Live Conversation interviews work within the UserTesting platform. Learn how to change your availability for Live Conversation interviews, even after you've set up an initial schedule.

Learn how to effectively structure and organize your tests in Insight Core for actionable insights.

usertesting: the human insight platform

Learn how to get faster feedback by leveraging UserTesting's pre-made templates—or your own templates—in Insight Core. Learn how to interpret and share results from Product Insight to tell a compelling customer-experience story. Learn how to use Product Insight with this hands-on course to learn its key features and capabilities.

Help champion human insights across your organization by showing the value of connecting with customers at every stage. Determining if your participants are on the UserTesting panel.

Learn key strategies for getting fast feedback on prototypes. Learn how to provide access to your prototype by having UserTesting host it when running tests in Insight Core.Subscribe to the Crunchbase Daily.

Along with the new funding, UserTesting announced Thursday that it acquired Testona European startup that provides multilingual experience testing for customer feedback, according to a statement. UserTesting opened a European headquarters in Edinburgh, Scotland last year. UserTesting also acquired two companies last year, according to Crunchbase. The company will scale production of its protective silk coating product, designed to reduce waste and create a more sustainable supply chain.

We think these startups are worth highlighting for their interesting approaches, despite their smaller raises. Securing next-stage funding in the digital health sector hinges on the ability to get enough clinical outcomes to satisfy venture capitalists. Ergatta is taking advantage of the at-home fitness boom with a connected rower product that seems more like e-sports than fitness. Sophia Kunthara SophiaKunthara.

You may also like. Juneteenth 4. A Startup Takes Flight. Follow us on Twitter 19K Followers. Follow us on LinkedIn 4. Copy link. Copy Copied.View all platform capabilities. Make high-confidence decisions based on real customer insight, without delaying the project. Quick Answer tests focus on common product problems. Designed by research pros, with findings you can scan in moments. Live Conversation lets you recruit and schedule live interviews with your target customers in less than a day.

Share screens on mobile and desktop that are automatically recorded. Quickly launch the test you need and see results as they arrive.

No need to watch long videos. Need help? See all platform capabilities. Adobe relaunched an unpopular Photoshop feature with more intuitive naming, interface and navigation. Platform Human Insight Platform Scale human insights across all your teams.

Insight Core Get feedback on any experience with custom test creation. Product Insight Get quick answers to critical product development questions. Platform capabilities Target your audience Connect with your exact customers Engage and empathize See, hear, and talk to your customers Discover insights Uncover insights about any experience Share learnings Share key insights across your organization View all platform capabilities. Adding user tests to your agile process Get practical tips on integrating user tests into an agile development process.

Download the 7th annual CX Industry Report to learn more. Product Insight. Watch Video. Pre-formatted tests you can launch in minutes Quick Answer tests focus on common product problems.

Same-day video interviews Live Conversation lets you recruit and schedule live interviews with your target customers in less than a day. Fast and easy, even for people without research training Quickly launch the test you need and see results as they arrive. Learn how leading product teams benefit from UserTesting.

UserTesting Raises $100M, Acquires Norway’s Teston

No more guessing. Helpful resources. Follow us:.Whether reaching and testing with new audiences through My Panel, or applying the latest country targeting filters, UserTesting is making it easier to target, recruit, and fulfill tests. The latest machine learning feature helps users get to the key moments of insights quicker, to maximize their time, and conduct high-impact sentiment analysis.

My Panel allows companies to test with their own audiences and offers an easy and secure way to capture feedback. Companies can create and connect with panels of their own customers, partners, employees, and more. Quickly launch tests and target ideal participants with custom filters built from attributes unique to each business.

UserTesting takes care of test distribution and scheduling live conversations, and handles notifications, and incentive payments. Visible green and red indicators make it easy for customers to understand feedback at-a-glance and quickly navigate to key insights. The need to understand customers in the context of their lives, known as ethnographic researchbecome even more valuable as most on-premise test labs are currently closed and at-home visits are not allowed due to COVID restrictions.

Faster, smarter product development with the UserTesting Jira Integration gives product teams immediate access to insights and information, to allow them to quickly identify issues and take action based on customer feedback. UserTesting customers using Jira can now add video clips to Jira issues, and view these clips without leaving the Jira interface.

With the Jira integration and existing UserTesting integrations including Slack, Trello, Adobe XD, customers will now be able to incorporate human insights and customer empathy in more places where their teams are working every day.

Additional Country Targeting Filters now provides a way to target and gather feedback from test participants in even more countries across the globe. The ability to get country-specific feedback helps companies better understand cultural differences and local audiences.

As a panelist, individuals around the world have the opportunity to share their opinions and provide feedback directly to brands to help them make more informed decisions, and build better experiences that meet consumer needs.

Learn more about being a test participant here. UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting, product teams, marketers, digital, and customer experience executives, designers and UX researchers confidently and quickly create the right experiences for all target audiences, increasing brand loyalty and revenue.

User Testing Tutorial

To learn more, visit www. Media Contact: UserTesting, Inc. Chris Halcon chalcon usertesting. Hashtags artificialintelligence usertesting CX AI customerexperience marketers machinelearning designers productlaunch humaninsight productteams ML UX customerfeedback.

Log In Sign Up.Latest features include the ability to onboard and test with new audiences, AI suggested sentiment analysis, enhanced mobile testing capabilities, and simplified sharing through JIRA integration. Whether reaching and testing with new audiences through My Panel, or applying the latest country targeting filters, UserTesting is making it easier to target, recruit, and fulfill tests.

The latest machine learning feature helps users get to the key moments of insights quicker, to maximize their time, and conduct high-impact sentiment analysis. This press release features multimedia. My Panel allows companies to test with their own audiences and offers an easy and secure way to capture feedback. Companies can create and connect with panels of their own customers, partners, employees, and more. Quickly launch tests and target ideal participants with custom filters built from attributes unique to each business.

UserTesting takes care of test distribution and scheduling live conversations, and handles notifications, and incentive payments. We were able to recruit our customers into a private panel and let UserTesting handle test notifications, incentive payments, and more for our research studies, enabling our team to focus more of our time on generating insights," said Chris Tait, Senior UX Designer, AAA.

Visible green and red indicators make it easy for customers to understand feedback at-a-glance and quickly navigate to key insights. The need to understand customers in the context of their lives, known as ethnographic researchbecome even more valuable as most on-premise test labs are currently closed and at-home visits are not allowed due to COVID restrictions. Faster, smarter product development with the UserTesting Jira Integration gives product teams immediate access to insights and information, to allow them to quickly identify issues and take action based on customer feedback.

UserTesting customers using Jira can now add video clips to Jira issues, and view these clips without leaving the Jira interface. With the Jira integration and existing UserTesting integrations including Slack, Trello, Adobe XD, customers will now be able to incorporate human insights and customer empathy in more places where their teams are working every day. Additional Country Targeting Filters now provides a way to target and gather feedback from test participants in even more countries across the globe.

The ability to get country-specific feedback helps companies better understand cultural differences and local audiences.

As a panelist, individuals around the world have the opportunity to share their opinions and provide feedback directly to brands to help them make more informed decisions, and build better experiences that meet consumer needs. Learn more about being a test participant here. About UserTesting. UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting, product teams, marketers, digital, and customer experience executives, designers and UX researchers confidently and quickly create the right experiences for all target audiences, increasing brand loyalty and revenue.

To learn more, visit www. View source version on businesswire. Media Contact: UserTesting, Inc. Chris Halcon chalcon usertesting. Sign in. Sign in to view your mail. Finance Home. Business Wire July 15, Story continues. Recently Viewed Your list is empty. What to Read Next. The Wall Street Journal. House Beautiful. Yahoo Finance. Yahoo Finance Video. The Telegraph.View all platform capabilities.

Customer feedback is often the cornerstone of building great products and experiences. However, gathering customer feedback is only the first step toward building products with exceptional CX. Without the ability to share and scale these insights across your organization—effectively and conveniently—customer feedback may end up collecting dust in the silos that are conducting the studies.

In addition, any changes made to the clip edits, removal, etc will be automatically reflected in the Jira issue. Imagine this—an organization is looking to release a new feature, but has identified a bug during the initial testing process. To avoid this from happening again, the organization activates the UserTesting integration with Jira. Now, when assigning a bug, the manager of the Dev team can add a UserTesting clip to the Jira issue, delivering a first-hand account of a customer experiencing the bug.

With this added contextual information, the engineer assigned to resolve the problem can quickly understand the user impact to identify the optimal solution—with no delays.

And this is just one example. With clear access to information that helps your product and development teams to act on customer feedback quickly and with confidence, they are better empowered to boost productivity while creating exceptional customer experiences. Aside from Product Marketing, she loves Boston sports and her cat, Stevie.

Platform Human Insight Platform Scale human insights across all your teams. Insight Core Get feedback on any experience with custom test creation. Product Insight Get quick answers to critical product development questions.

Platform capabilities Target your audience Connect with your exact customers Engage and empathize See, hear, and talk to your customers Discover insights Uncover insights about any experience Share learnings Share key insights across your organization View all platform capabilities. Adding user tests to your agile process Get practical tips on integrating user tests into an agile development process.

Download the 7th annual CX Industry Report to learn more. Stay tuned for future integrations that will improve your UserTesting experience. Save my seat. Product Taking insights to the next level: July product releases. Product Suggested Sentiment: increasing speed to insight with the power of machine learning. Product How customer feedback transforms abandoned shopping carts to purchases.

usertesting: the human insight platform

Product 4 methods for getting actionable feedback on non-functional prototypes. Product How Energage uses human insight to make customer-centric product enhancements. Follow us:. Request Trial.


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